Back@Home Teams are currently accepting referrals. If you think you might be eligible, call 2-1-1 to complete an assessment and ask about other recovery resources.

We know there are many people looking for assistance and we know that for people living in uncertainty, help cannot come soon enough.

Back@Home was designed to ensure that households that aren’t eligible for other assistance aren’t left out.


Is Back@Home the right program for you?

If you answer yes to these ALL of the questions below, you might be eligible for Back@Home assistance:

  • Because of Hurricane Florence, you were forced to leave your home (or the place you were staying temporarily)

  • You currently have no housing and reside in the disaster area

  • You are currently staying in a shelter, sleeping in a car or outside, or you don’t know where you’ll sleep next week

Call 2-1-1 to complete an assessment for Back@Home and inquire about additional resources.

keys with house keychain.jpg

Additional Resources

You can see the latest counties that are under major disaster declaration in North Carolina on the Federal Emergency Management Agency (FEMA) website

Below is a list of resources last updated 10/3/2018.


Federal Emergency Management Agency (FEMA) Benefits

Additional resources to assist households with registration and FEMA assistance include: fact sheet

Disaster Survivor Application Checklist

North Carolina Department of Public Safety webpage on Individual Assistance Program

Additional related resources:

FEMA's Hurricane Florence Main Page and Email Subscription

Individual Assistance Information Fact Sheet

Post-FEMA Registration Benefits

Financial disaster Aid for US Citizens, Non-Citizen Nationals, and Qualified Aliens

Transitional Shelter Assistance Fact Sheet

Disaster Case Management

FEMA Benefits for Immigrants and Tenants in English and Spanish (NC Justice Center)

Human Services

Households impacted by Hurricane Florence are also eligible for other resources and new flexibilities with programs such as Food and Nutrition Services (EBT cards); Women, Infants & Children (WIC); and Medicaid. Households can find out more information about these programs on the NC Department of Health and Human Service's Hurricane Florence Main Page.

Food and Nutrition Services (FNS) Program Flexibilities

WIC Benefits

Medicaid Beneficiaries and Providers Information

How Volunteers Can Help

NC Community Foundation list of agencies providing disaster relief

National Child Traumatic Stress Network Resources

Disaster Distress Helpline


After a major disaster, tenants need to know their rights if their units are damaged or uninhabitable. The NC Justice Center and Legal Aid of NC offer a hotline to answer questions and published fliers outlining how to negotiate for repairs to a unit and recognize illegal evictions. These fliers are in both English and Spanish:

Tenant’s Rights (English)

Tenant’s Rights (Spanish)

If permanent housing program participants cannot locate their lease, program staff need to provide these to households and assist them in understanding how the lease addresses storm damage. More information can be found on the Legal Aid of NC website
Natural disasters may also lead to resources being unfairly priced. Legal Aid of NC has this resource to explain how to report these incidents: NC Price Gouging Reporting


NC Ferry Temporary Schedule

Road Conditions and Closures

Directory of Agencies and Resources

State Government Updates on Recovery Efforts and Disaster Assistance

Community Emergency Management Agencies by NC County

ReadyNC Emergency Response Information (power outages, road conditions, open shelters)

HUD Disaster Relief and Emergency Assistance in North Carolina