GET HELP
Back@Home is no longer accepting referrals.
While the program is still operating, we are currently unable to serve additional households.
Is Back@Home the right program for you?
If you answer yes to these ALL of the questions below, you might be eligible for Back@Home assistance:
Because of Hurricane Florence, you were forced to leave your home (or the place you were staying temporarily)
You currently have no housing and reside in the disaster area
You are currently staying in a shelter, sleeping in a car or outside, or you don’t know where you’ll sleep next week
Call 2-1-1 to complete an assessment for Back@Home and inquire about additional resources.
Additional Resources
You can see the latest counties that are under major disaster declaration in North Carolina on the Federal Emergency Management Agency (FEMA) website
Below is a list of resources last updated 10/3/2018.
Federal Emergency Management Agency (FEMA) Benefits
Additional resources to assist households with registration and FEMA assistance include:
DisasterAssistance.gov fact sheet
Disaster Survivor Application Checklist
North Carolina Department of Public Safety webpage on Individual Assistance Program
Additional related resources:
FEMA's Hurricane Florence Main Page and Email Subscription
Individual Assistance Information Fact Sheet
Post-FEMA Registration Benefits
Financial disaster Aid for US Citizens, Non-Citizen Nationals, and Qualified Aliens
Transitional Shelter Assistance Fact Sheet
FEMA Benefits for Immigrants and Tenants in English and Spanish (NC Justice Center)
Human Services
Households impacted by Hurricane Florence are also eligible for other resources and new flexibilities with programs such as Food and Nutrition Services (EBT cards); Women, Infants & Children (WIC); and Medicaid. Households can find out more information about these programs on the NC Department of Health and Human Service's Hurricane Florence Main Page.
Food and Nutrition Services (FNS) Program Flexibilities
Medicaid Beneficiaries and Providers Information
NC Community Foundation list of agencies providing disaster relief
National Child Traumatic Stress Network Resources
Legal
After a major disaster, tenants need to know their rights if their units are damaged or uninhabitable. The NC Justice Center and Legal Aid of NC offer a hotline to answer questions and published fliers outlining how to negotiate for repairs to a unit and recognize illegal evictions. These fliers are in both English and Spanish:
If permanent housing program participants cannot locate their lease, program staff need to provide these to households and assist them in understanding how the lease addresses storm damage. More information can be found on the Legal Aid of NC website
Natural disasters may also lead to resources being unfairly priced. Legal Aid of NC has this resource to explain how to report these incidents: NC Price Gouging Reporting
Transportation
Directory of Agencies and Resources
State Government Updates on Recovery Efforts and Disaster Assistance
Community Emergency Management Agencies by NC County
ReadyNC Emergency Response Information (power outages, road conditions, open shelters)
HUD Disaster Relief and Emergency Assistance in North Carolina